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When is a content audit not an audit?

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Set up your content, SEO, and lead generation strategies for success. 

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When it’s an opportunity.

A content audit, or any audit for that matter, probably sounds like as much fun as getting your teeth cleaned (except it takes a lot longer). 

But it can be hugely rewarding and should set up your content, SEO, and lead generation strategies for success. 

Read on for top tips on what to look for and how to benefit from a content audit. 

Why audit your content

So, what are you going to get out of the audit? First and foremost you will have a catalogue of content that will enable you to understand what assets you have, where they are and how good they are. 

You can then start to plan how to repurpose, amplify and reuse these assets.

You will also be able to identify gaps and opportunities for new content, aligning the outcomes with your SEO and lead gen strategies to create content gems that help you meet your marketing and business objectives.

You are likely to be surprised at the results: there is usually a gap somewhere between what you think your content focus is (and should be) and where it is now. 

How to audit your content

A robust audit needs to look at a number of criteria with a measurable means of
evaluating them.

Some examples of the criteria we use to evaluate our clients’ content:

  • UX – how good (or bad) is the UX of the asset?
    On brand – is the asset on brand (especially important if your organisation has recently undergone a rebrand)?
  • Focus – what is the focus of the content?
  • Purpose – what purpose does the content serve, for example: brand awareness, lead generation, or customer service/support?
  • Persona – who is the content for?
  • Values/USPs – which of your company values or USPs does the asset convey (there is sometimes an argument to audit against both values and USPs)
  • Engaging – is the content engaging?
  • Pulse – is the content recent (or evergreen)?

What to audit

What exactly should you audit? The most obvious place to start is your website and a quick scrape of your site using a tool like Screaming Frog (link) will provide a robust list (assuming most of your content isn’t hidden behind a login).

You will also want to consider:

  • Any paid ads
  • Organic social pages and posts
  • Emails (including autoresponders, customer communications, and sales emails)
  • Presentations
  • Sales enablement tools
  • Email signature files

The exact scope will be dependent on the time and resource you can devote to the audit but the more that you include, the greater the impact and the better the outcome.

Not just digital

When we work with clients on content audits, we don’t just stick to digital assets. Offline assets, including printed materials, event collateral, press releases (which are to be fair mostly in digital format) and even physical signage are all included and can provide hidden gems or serious opportunities for improvement.

Not just content

We also suggest looking beyond the traditional definition of content and including brand assets such as imagery and icons. In a digital context, these types of digital assets are quite often tied closely to content in terms of the user experience and auditing them is likely to reveal some outdated assets and opportunities to repurpose some fabulous assets you may not have known you had.

What to do next

Finished your audit? Next you need to analyse the results.

Are there some assets which need to be retired or remedied immediately? You are likely to find a few outdated or flawed assets during the audit. Determine their priority for fixing or retiring and set out a plan to get them tidied up.

Where are the gaps? Are all of your personas being served equally (or at least in proportion to their importance)? Are you providing a good balance of brand awareness, lead generation and customer service content? Are all of your values communicated equally or are some being ignored?

Where are the opportunities? Are there some killer assets that you can reuse or repurpose? Are there sales assets that could turned into lead gen hooks? Are there longer form marketing blogs that would help the sales team?

The answer to all of those questions can only be answered by a robust auditing process. So don’t put it off any longer, book in that teeth cleaning.

If you have questions about how to audit your content, or simply want to continue the conversation, please get in touch! 

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    How To Give Your Agency A Good Design Brief

    Briefing a designer

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    Do your marketing design tasks go over budget, or require a lot of revision cycles, or just fail to achieve the outcome you hoped for? There’s every chance a better design brief could help…

    With this in mind, we’ve put together a few points on how to give your agency a good design brief in order to reduce confusion and increase the chances you’ll achieve your design objectives, from concept right through to delivery.

    Provide Your Brand Guidelines

    Providing your brand guidelines is a crucial part of providing a good design brief. Your guidelines should demonstrate how you use your branding across various media, print, ads & web (etc). If you’re using a custom font, or a font that is not available to download via typekit (or an equivalent), make sure to share your font files with your designer so they have everything they need to ensure they meet your brand guidelines.

    Keep Things Consistent:

    If you’re briefing a piece of design work for a new advert/design, make sure you present any other ads that you have running, or the latest version of your ad that needs updating. This will help to avoid the design going in a different direction and ensure brand consistency.

    Provide Design Inspiration

    Make sure to include designs from other brands that you like and provide commentary on why you like them. Including a range of different design inspirations will help your designer start on the right track and will also help make it clear which elements of each design you do and don’t like. 

    It’s also hugely helpful to provide examples of stock photography alongside the designs. What kind of style and feel do you like? Are the images with or without people? Corporate or more laid back? 

    It’s often worth investing in an image library or creating bespoke illustrations so that you can avoid using time on searching for the right images and instead use that time refining other areas of the design. 

    If you’re designing for web, it’s also a good idea to provide information around what sort of layout you might like and to even provide examples of any motion design, such as parallax scrolling or animated details, that might help bring your site to life. 

    All of this information helps the designer form a full picture of what exactly you’re hoping to achieve with your design.

    Say What You DON’T Like! 

    Telling your designer what you don’t like is just as important as specifying what you do like. When putting together examples of good design, make sure to include examples of the sort of design you don’t want to see so that your designer can make sure they don’t take a direction you’re not happy with. 

    Specify Where Your Designs Will Be Shared 

    It’s important to tell the agency who will be using the design files as well where they will be used. For example, will they be used only by internal resources who just have access to platforms such as Canva, or will they be shared with other agencies who have in-house design teams? This will help your designer understand what file types to provide when packaging up your design and whether there are any dimensions, aspect ratios or resolutions to be mindful of.

    To conclude, there really is no such thing as too much context and providing as much information as possible will give your designer the best chance at creating a design you feel truly happy with. 

    Want to have these helpful tips at your fingertips? We’ve created a free checklist that you can download and keep on file for whenever you’ve got a design brief to deliver. We hope you find it useful! 

    If you’d like to continue the conversation or find out more about the design services we offer at Sharp Ahead, please do get in touch – we’d love to hear from you! 

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      Three Clever Ways to Optimise Your LinkedIn Audiences

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      For those of you who spend time in LinkedIn’s advertising platform, Campaign Manager, you will have noticed a newish notification advising you that “For consistent optimal campaign delivery and engagement, we suggest a minimum target audience size of 50,000”.

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      Which is all very well if there are actually at least 50,000 individuals who might ever be involved in the consideration of purchasing your products or services.

      But for many niche B2B organisations, their prospective customer base is likely to be much, much smaller than 50,000.

      So, if you’re looking for ways to maximise your advertising spend on the most targeted group of prospects possible, here are three clever ways to optimise those LinkedIn audiences!

      1. Exclusions

      Who you exclude from your audiences can be just as important as who you include. There are a few limitations here, for example if your targeting includes job seniority or functionality you can’t exclude job titles, and vice versa.

      But there are some very clever uses of them, including:

      • Exclusion lists (think existing customers, competitors, prospects you have sunsetted, etc)
      • Audience traits: people looking for jobs aren’t usually in the marketing for high value products or services in their current role, so go ahead and exclude Job Seekers from your campaigns. It can often reduce the size of the audience by 5% or more.
      • Pesky business development folks: LI is a great tool for prospecting and is used cleverly by business development teams everywhere. You can reduce wastage on folks who are more likely to click on your ads as a way to try to sell to you by excluding them or their related services (including recruitment agencies and <blush> marketing agencies). Unless, of course, they are your target audience!
      • Use Segment breakdowns. As your building your audience, LinkedIn provides Segment breakdowns, which include key demographic information about your audience, including Job function, Seniority, Company size and Interests. For example, you might find that you have a high percentage of Entry level folks in your Audience—individuals unlikely to have budget responsibility. You can then exclude any groups that you would have otherwise targeted unintentionally.

      Pro Tip: If you are adding exclusions, in most cases you will want to “OR” rather than “AND” them. For example exclude someone if they are in a list of known competitors OR if they are entry-level employees.

       2. Member Skills and Member Interests

      LinkedIn leverages users’ self-reported skills from their profile to provide a reasonably robust dataset for us to choose from. Think about which skills your target audience is likely to have, including specific technologies they might be using, to help focus in on the most qualified prospects. A note that not every skill you might want will be available for targeting so use the search functionality.

      Interests are based on content that the LinkedIn member has viewed and therefore are a reasonable indication of whether that individual might be actively in the market for your products or services. The list of Interests isn’t sometimes as exhaustive as you might want it to be so use the search functionality and spend time exploring the options.

      Pro Tip: leverage any persona, keyword, or market research you have to hand which might spark some ideas about related skills or interests.

      3. Avoid Audience Expansion

      Audience Expansion is a tricky little button that is ticked by default when you set up a new campaign. Essentially it allows LinkedIn to show people outside of your target audience your ads, on the basis they have similar attributes (e.g., job titles, companies, or skills).

      Given all the trouble you have probably just gone through to create a super targeted campaign, we do not advise letting LinkedIn decide to show them to anyone it fancies. Instead, experience with Lookalike audiences to see how good LinkedIn really is at interpreting your audience criteria. You can then make a thoughtful choice about whether to also show your ads to an expanded group of prospects.

      And of course if you need any help with your LinkedIn strategy, or other B2B digital marketing challenges, please get in touch with us, we would love to help!

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        Sharp Ahead at Leeds Digital Festival 2022

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        Returning for its 7th year, the Leeds Digital Festival is hosting a jam-packed three days of cutting-edge tech events.

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        Discover How To Decarb Your Digital Marketing

        Sharp Ahead are proud to be returning to Leeds Digital Festival and hosting an event at 9:30 on 29th September.

        The Leeds Digital Festival, known as “The Tech Event for Everyone”, is an open & collaborative celebration of digital culture in all its forms. It’s perfect for those interested in coding, fintech, social media, AI, healthtech, data, start-ups, digital music, cyber security or AR/VR.

        Now returning for its 7th year, the Leeds Digital Festival is hosting a jam-packed three days of cutting-edge tech events, including our very own session on decarbing your digital marketing.

        In our 45 minute session, hosted at Avenue HQ and online, we’ll be discussing the carbon cost of your digital marketing activities and how you can work towards your ESG goals, whilst improving the performance of your digital marketing channels.

        Interested in decarbing your digital footprint, whilst improving your marketing performance and overall ROI? Reserve your place now.

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          Lead Gen Forms: A B2B marketer’s guide on when to use them

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          LinkedIn Lead Gen Forms have been around for years now. They are a great way to capture leads from within the LinkedIn platform. They negate the need for a landing page, and they de-risk user drop off when switching from LinkedIn to another tab.

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          Lead Gen Form vs Sponsored Content

          We get asked all the time, when should you use a Lead Gen Form vs Sponsored Content (or another ad format)?

          To help with that decision, we’ve developed a handy decision tree. It’s deceptively simple and, although a little tongue-in-cheek, the principles are genuine.

          Sharp Ahead LinkedIn Lead Gen Forms Decision Tree

          Ready to start your campaign?

          A couple of more things to keep in mind:

          Lead Gen Forms are prepopulated with the users details (yay!)

          But many LinkedIn users have their personal email addresses as their primary email address and don’t always have up to date information (boo!).

          And if you don’t spend time on creating properly targeted audiences and useful content, there isn’t a decision tree in the world that will make those campaigns successful.

          Need help from an expert? Get in touch for a free 30-minute consultation.

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